IBM WebSphere Commerce Solutions from USi: Helping Customers Do Business When, Where, and How They Want

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The demand to produce more with less makes choosing the right technology—and the right partner to design, develop, deploy and manage it—more critical than ever. USi is skilled at creating everything from simple online stores to fully integrated, multi-channel sales networks…using IBM WebSphere Commerce's leading capabilities.

The result? Your customers and business partners get exactly what they need from any touchpoint. Thanks to our WebSphere Commerce solutions, companies of all sizes can do business when, where, and how they want—so they achieve top results.

USi's WebSphere Commerce Service Offerings

• Store Design and Development Services: We can analyze your requirements to develop store models for you—which can be either custom-built or based on sample stores. Our services, which encompass both business to consumer (B2C) and business to business (B2B), include customization, implementation, content management, Web 2.0, and site search.
• Merchandising Services: To support your efforts to boost sales, we can help with catalog development, inventory management, order management, auctions, dynamic imaging, personalized searches, discounts, and coupons.
• Marketing Services: Attracting and persuading customers to buy your product is easier with USi's assistance in the areas of search engine optimization (SEO), segmentation and personalization of your website, web analytics, and campaign management.
• Call Center Services: We can help agents in your call center tap into order and customer data from other channels, compare products, and handle other tasks to deliver better service and improve cross-sell and upsell activities.
• Transactional Services: We ensure that transactions are smooth and efficient by integrating online payment approaches and providing shopping cart development, currency services, and payment processing.
• Upgrade and Migration Services: Our experience is extensive, including moving "homegrown" solutions to WebSphere Commerce, migrating clients from WebSphere Commerce V5.x to the new V6.0, and upgrading from Express to Professional to Enterprise editions.
• Application Integration Services: We can make the most of your existing business systems and applications while adding the capabilities of WebSphere Commerce—tying together legacy back-office systems, order management, inventory, site search, web analytics, dynamic imaging, and point-of-sale and kiosk systems.
• Secure Utility Hosting and Managed Services: USi offers usage-based utility hosting that lets you scale computing capacity according to demand while paying only for what you use. We also handle all the details of managing your WebSphere Commerce application on a daily basis, including keeping it secure and updated.
• Web Strategy, Training, and Mentoring Services: Our consultants can help you incorporate next-generation solutions, follow eCommerce best practices, and respond to emerging trends. We'll review your site interface, recommend new strategies for growing online sales, and provide training and mentoring services to your technical staff to ensure implementation success.

USi: Because Experience Counts

With over two dozen implementations of IBM WebSphere Commerce under our belt and 100 years of combined experience, USi is adept at using technology to boost your business.

As a Premier Partner and a member of IBM's WebSphere Commerce Advisory Council, we work as a business partner with IBM executives to provide feedback on product strategy and direction.