USi FlexAdvantage™: The Right Level of Support When You Need It, at the Right Price

 

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USi's FlexAdvantage is an on-demand, flexible support model that provides the right level of functional support at the right time, for the right price. Designed to help you make more efficient use of your IT budget, FlexAdvantage empowers you to select and pay for only those support services that meet your unique needs—no more, no less.

 

FlexAdvantage is Available for These Enterprise Resource Planning (ERP) Applications:

 

Buy Services, Not Consulting Hours

 

FlexAdvantage clients buy services from a comprehensive task list that assigns a level of complexity—based on a five-point scale of zero to four—to each task. Instead of being billed by the hour, you pay a standardized fee from the complexity scale. Buying services instead of consulting hours lets you adjust up or down throughout the contract lifecycle according to your needs—so you don't pay for capacity that's never used. And you can monitor monthly support usage through MAST, our interactive client portal.


Flex Advantage Service Requests


Benefits of Using FlexAdvantage with Your ERP Applications:

  • Save money because support is based on task complexity, not hours
  • Gain additional resources by accessing USi's team of responsive ERP experts
  • Adjust support levels anytime to meet business needs
  • Eliminate the cost of unused capacity
  • Monitor your usage through the MAST client portal
  • Improve record keeping and planning by receiving detailed bills that outline support services used
  • Roll-over unused fees